Privacy Policy

At Michael Payne Limited, the privacy of our visitors is extremely important to us. This privacy policy describes the types of personal information collected and recorded and how we use it.


Privacy and terms of use


We want to share with you how we treat personal data about you that we receive, including personal details such as your name, e-mail address, home address, work address and other information provided by you.


We collect information about you only if you voluntarily submit the information to us for purposes such as (i) becoming a member of the community (ii) taking part in any of our training programmes (iii) completing surveys about your experiences with us and (iv) receiving newsletters from us.


You can opt-in or opt-out of e-mail newsletters at any time. Further details, including how we share your information and your rights relating to our use of your information, can be found under our Privacy Notice, a copy of which is available below or hard copy upon request to


Effective date: 25 May 2018


1. Scope


This Privacy Notice sets out how we process your personal data.


This Privacy Notice applies to your use of (the “Website”)

“we”, “our”, “us” and “Michael Payne”, a company limited whose registered address is at 49 Wellington Road, Bromsgrove, B60 2AX Email:


The Privacy Notice is delivered pursuant to the General Data Protection Regulations (GDPR) 2018. We are responsible for ensuring that (i) you are provided with accurate information on the collection and processing of your personal data; (ii) your personal data is not processed unlawfully; (iii) your personal data is securely protected; and (iv) you may access your personal data. The Privacy Notice intends to provide you with information regarding the privacy policies and practices that govern processing of your data and the rights you are entitled to.


About this Privacy Notice


This Privacy Notice sets out:


  • What personal data we collect about you, including sensitive data

  • How we obtain your personal data, including sensitive data

  • How we use your personal data, including sensitive data

  • How we protect your personal data, including sensitive data

  • Who we share your personal data with, including sensitive data

  • Where your personal including sensitive data

  • How you can access your personal data, including sensitive data

  • Opting out of communication

  • Personal information from children

  • Links to other sites

  • Status of this Privacy Notice and updates

  • Privacy Questions


2. What personal data we collect about you, may include any of the following sensitive 



  • Your first name and last name

  • Your contact email and address and your country of residence

  • Your phone number


3. How we obtain your personal data, including sensitive data


Your information is collected from forms on our website, and from information that you subsequently provide to us and information that is otherwise lawfully obtained about you.


4. How we use your personal data, including sensitive data


We use the data provided by you to:


  • maintain and develop our relationship with you;

  • communicate with you regarding any events,

  • communicate with you regarding training or other opportunities we believe may be of interest to you;

  • enhance our community by conducting analysis of data we collect form you, and by conducting surveys and market research.

  • We may transfer your data to our third-party affiliates that maintain our mailing lists and/or companies we contract with to run our events.


5. How we protect your personal data, including sensitive data


We have defined security and privacy controls to protect your data and to comply with applicable data protection law. We ensure that all our personal, infrastructure and strategic systems comply with high-standard, business grade specifications. Despite the security measures employed by us, you should be aware that it is impossible to guarantee absolute security with respect to information sent through the Internet.


6. Who we share or disclose your personal data with, including sensitive data


Your personal data will only be shared with third parties in accordance with this Privacy Notice and to the extent permitted by applicable law.


We may share your personal data and information with service providers we work with which send our newsletters, perform surveys and questionnaires, process information on our behalf, and host our IT servers. These companies—our vendors—are contractually bound to use your personal data that we share with them with the sole purpose of performing the services we have engaged them to provide.


We make the disclosures of your information described above to maintain our network and facilitate connections with members across our community.


We may also provide your information to our professional advisors for the services they provide to us and may need to disclose your information if compelled to do so by law, a regulator or during legal proceedings.


Where your personal data is hosted, including sensitive data


Data collected through the Website is stored on a database located in both the EU/US by a third-party service provider which manages our website. At the effective date of this Privacy Policy, our third-party service provider manages all data within the EU/US.”


7. Transfer of data outside EEA


All countries in the European Economic Area (EEA), which includes the UK, have similar standards of legal protection for your information. We may store your information on third party data centres located outside the EEA, where there is not a similar standard of data protection laws. If so, we will take steps to ensure that adequate levels of protection are applied to your information.


8. How you can access your personal data, including sensitive data


Under data protection laws, you have a right to:


  • request a copy of your information;

  • ask us to make any changes to ensure that it is accurate and up to date;

  • ask that we delete your information if we do not have a good cause to retain it; or

  • otherwise object to the way in which we use your information.


If you wish to exercise any of these rights, or if you have any questions about our use of your information, please email us at or write to Data Protection Officer, 49 Wellington Road, Bromsgrove, B60 2AX.


You also have a right to complain to the Information Commissioner’s Office or other appropriate regulatory authority in relation to your information held by us, and how we use it (contact details can be found here


9. Opting out of communication


You may withdraw your consent to our use of your personal information for future marketing mailings or other non-essential purposes, at any time by e-mailing us at


10. Personal information from children


We do not knowingly collect personal information from children. The content of the Website is not intended for, or directed to, children. If you are under 13 years of age or otherwise considered a minor under the laws of your country of residence, then please do not use or access the Website at any time or in any manner. If a parent or legal guardian becomes aware that his or her child has provided us with personal information without their consent, please contact us. If we become aware that a user is a minor and has provided us with personally identifiable information without verifiable parental consent, we will delete such information from our databases.


11. Links to other sites


You may, from time to time, receive links to third-party sites whose information practices may be different than ours. Visitors should consult the other sites’ privacy policies as we have no control over information that is submitted to, or collected by, these third parties.

Use of such third-party websites may be subject to a third party’s terms and conditions and is at your own risk. We do not control these third-party websites and shall have no responsibility in connection with any access or use by you of these sites.


12. Status of Privacy Notice and Updates


This Privacy Notice is non-contractual. We reserve the right to amend it from time to time. Amendments will be posted to the Website and, where appropriate, through e-mail notification. Unless otherwise specified all such changes will take effect immediately upon posting to the website.


For the avoidance of doubt, no change to the Privacy Notice will change the content of your consent that you may have granted.


13. Privacy Questions


If you have any questions or concerns about this Privacy Notice or data processing or if you would like to make a complaint about a possible breach of local privacy laws, please contact: or write to Data Protection Officer, 49 Wellington Road, Bromsgrove, B60 2AX.


Cookies Notice


Cookies and technical information


Our website uses cookies to help us provide the best experience for our users. If you choose to continue without changing your settings, we will assume that you are happy to receive all cookies on the website. However, you can also choose to change your cookie settings at any time.


We may use “cookies” – a small data file that we transfer to your computer’s hard drive – to collect certain information about you and your use of the Website, such as IP addresses (the Internet access or address of a computer), domain names, and the type of computer and operating system being used. We may then also use cookies to identify your computer when you revisit the Website to, for example, recall your authentication information or to track statistical information related to navigation throughout the Website.


You can adjust your browser to refuse to accept cookies, remove cookies or notify you when a cookie is set by editing your web browser preferences or options. (Each browser is different, so check the “Help” menu on your browser to learn how to change your cookie preferences.) You do not have to accept all cookies sent to you by the Website; however, depending on the cookie you reject, you may not be able to use some features of the Website.


Updates to the Cookies Notice


We may update our Cookie Notice from time to time. When we change the Cookie Notice in a material way, a prominent notice will be posted on the Website along with the updated Notice. If you disagree with the changes, you may send us an e-mail to or write to Data Protection Officer, 49 Wellington Road, Bromsgrove, B60 2AX. For the avoidance of doubt, no change to the Cookie Notice will change the content of your consent that you may have granted separately.


Notice to European Users: this privacy statement has been prepared in fulfilment of the obligations under Art. 10 of EC Directive n. 95/46/EC, and under the provisions of Directive 2002/58/EC, as revised by Directive 2009/136/EC, on the subject of Cookies.

© M W PAYNE 2019

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